Job Description:

Requirements:

• Analyze customer business requirements and product objectives to develop solutions ensuring alignment with ServiceNow specifications and expectations.
• Provide software coding and customization, including screen tailoring, workflow, administration, report setup, data imports, integration, scripting, and custom application development.
• Coordinate and solve complex technical data and transformation issues related to DP World's IT Service Management.
• Identify gaps in DP World's ITSM instance and recommend/provide solutions.
• Follow and implement best practices of ITSM around development, change release deployments, integration, etc.
• Perform proper and in-depth analysis to ensure business continuity when deploying new changes to ITSM's environment.
• Collaborate closely with the ServiceNow product team to ensure DP World's ITSM stays up-to-date in terms of product developments/releases.
• Conduct product demonstrations, both standard and tailored, to potential users and existing customers within DP World and its sub-entities.
• Design, implement, test, deploy, and maintain innovative software solutions to transform service performance, durability, cost, and security.
• Use software engineering best practices to ensure a high standard of quality for all team deliverables.
• Write high-quality distributed system software.
• Work in an agile, startup-like development environment, focusing on the most critical tasks.
• Lead a critical and highly-visible function within DP World International Expansion Business.
• Autonomously deliver the technical direction of the service and the feature roadmap.

Benefits:

• Competitive salary
• Health and dental insurance
• Flexible work hours
• Professional development opportunities
• Collaborative and inclusive work environmen